Cost - Local Deliveries are charged by the piece. All Bedframes and Dining Tables will be assembled for no additional charge. Standard delivery (within the 5 boroughs of NYC) is $75 for the first piece and $15 per each additional piece. This applies to elevator buildings, ground floor deliveries, and 1 flight walk-ups. There is an additional charge of $10 per item per flight after the 1st flight. For example, a 3-piece sectional sofa being delivered to a 4th floor walk-up (3 flights) would be charged as follows: $105 for the first flight + $30 second + $30 third flight = $165. We ask that our customers measure all doorways, hallways and elevators to ensure fit. If a product does not fit into the home, additional disassembly and reassembly within the home services are available. These costs vary and if this is a concern, please let us know and we can quote you a price.
Tax - We do not collect or report sales tax on any order shipped outside of New York or New Jersey. Jensen-Lewis will collect the appropriate tax in accordance to the county of which the furniture is delivered to. This will be added to your final total.
Timeframe - All lead times are approximate and subject to change at any time. We promise to do the best we can to get your product to you within the specified timeframe. In stock orders delivered to within the Tri-State area (NY, NJ, CT) will be delivered within 1-4 weeks. Special orders and orders outside the immediate local area will have varying lead times. Please contact us for more specific information.
Delivery Procedure - Deliveries within the Tri-State area will be delivered in the home, set up and debris removed. Some products will require minor assembly. If you are unsure about if the product you purchased requires light assembly, please contact us. All merchandise has been carefully checked prior to delivery. Please take the time to personally and thoroughly inspect the merchandise while the delivery company is present. If there should be any problems, do not sign any forms before contacting the store where we will assist you. Your signature is acknowledging that the furniture has arrived undamaged and to your satisfaction. This absolves any fault of the delivery company and will consequentially leave little recourse in the event of problems found after the fact.